Terms & Policies
The Personal Information We Collect
How Your Personal Information Is Used
Personally identifiable information collected by The Sharmooz will ONLY be used strictly for the purpose of executing our order process, communications and administration. We will use the information you provide about yourself when placing an order or request, only to complete that order or request. We do not share this information with outside parties. We use return email addresses to answer emails we receive. Such email addresses are not used for any other purpose and are not shared with outside parties. In rare occasions, we may also disclose personally identifiable information in a response to a court order, or at other times, when we believe we are reasonably required to do so by law. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, maintain e-commerce security, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any personal information we collect online. All information transmitted to The Sharmooz remains the property of The Sharmooz and will not be released to third parties. Be advised, that any information submitted to The Sharmooz is transmitted through a highly secure server using the latest SSL encryption technology.
How You Can Correct Your Personal Information
Personally identifiable information that we collect online and maintain can be changed by contacting The Sharmooz. We use this procedure to better safeguard your filed personal information. You can correct factual errors pertaining to your personally identifiable information by sending us a request that credibly reflects the error(s). To protect the online privacy of consumers, we will also take reasonable steps to verify your identity before making corrections.
How To Contact The Sharmooz:
Charitable Organizations We Support:
- Walls Project Futures Fund
- Girls on the Run
- Mobile Fashion Camps
- Big Buddy All rights reserved. The Sharmooz Products are trademarks and copyrights of the The Sharmooz Company. All images and content are the sole property of The Sharmooz. Professional Photography provided by Kirkland Randall Photography, Jerrold Oatis Photography, Jessi Arnold Photography and Jerome Holmes Photography and make-up by Aimee Carr of Aimeezing Faces Cosmetics and Seekie Simon MUA, Stylist Channyn Stanley. Patent Pending.
Orders are shipped within 14 business days after your purchase date (excluding weekends and holidays). Please allow an additional 5 days for custom orders. Book orders are shipped 48 hours after your purchase date. All items are shipped via fast and reliable USPS Priority Mail with delivery confirmation. Please allow up to 14 days for delivery. The shipping price is currently a FLAT rate of ONLY $4.95 for the United States only and a flat rate of $13.00 for Canada. All International clients will have an adjusted amount according to region. Note: No refund will be issued for abandoned or refused shipments.
The Sharmooz Company takes pride in the workmanship of all satin pillowcases and other fabulous gifts! If any product arrives with an obvious production run defect, we will gladly refund your cost minus shipping and handling if returned within 14 days of order shipment date. We want you to be satisfied with your purchase. Colors may vary slightly due to computer screen differentiation. Items can not be returned without approval from a customer service specialist. Any items returned, without an obvious defect, not following policy, will be deducted a 20% restocking fee. Monogrammed items are non-refundable.
Care & Handling
We recommend that you wash your products in cold water on a gentle cycle, no bleach & that you hang dry, air dryer, or low dry setting. RTW Runway Designs dry cleaned preferred except Smooth Dress and Satin Infinity Loop Scarf.
Principles of The Sharmooz
- Key Customer Service
- Respectful Relations
- Fair Business Practices
- Truth in Labeling
- Community Service "Give Back"